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+4917640757453

info@wyndhamgardenmunichmesse.com

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Stahlgruberring 4, Munich, DE-81829

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+49 8913072735

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Monday - Friday, 8:00 - 17:00

Stahlgruberring 4, Munich, DE-81829

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Privacy
Stahlgruberring 4 Hotel GmbH

PRIVACY POLICY

The purpose of the privacy policy of Stahlgruberring 4 Hotel GmbH is to provide to a natural person - a data subject - with information about the purpose, scope, and protection of personal data processing, the period of processing, the data subject’s right during the data acquisition, and the processing of data and when transferring the data to competent authorities or any other data controller. To the extent that the personal data of the Hotel Guests are used for the purposes of the Wyndham Rewards loyalty program operated by Wyndham Hotel Group, LLC (“Wyndham”), as well as when booking hotel services directly through www.wyndham.com, the controller of the data is Wyndham Hotels&Resorts. We encourage you to read Wyndham’s privacy policy available at wyndham.com in the Privacy Notice tab.
1. Data controller and its contact information
  - The controller of personal data processing shall be “Stahlgruberring 4 Hotel GmbH” (hereinafter - the Controller), registration No. HRB 263206, legal address: Stahlgruberring 4, 81829 München, Germany, telephone: +49 (0) 1516 6506000, website: wyndhamgardenmunichmesse.com;
  - Contact information of the data protection officer of the controller on issues related to personal data processing: dpo-s4h@wyndhamgardenmunichmesse.com
1. Applicable laws and regulations
  - Regulation No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as - the GDPR);
  - Federal Data Protection Act.
1. The purpose of personal data processing
  - Provision of services:
    
    customer identification;
    
    preparation and conclusion of contracts;
    
    provision/maintenance of services;
    
    improvement of services, development of new services;
    
    advertising and distribution of services or commercial purposes;
    
    customer service;
    
    review and processing of objections/complaints;
    
    customer retention, loyalty building, satisfaction measurement;
    
    administration of accounts;
    
    effective cash flow management / debt recovery;
    
    maintenance and improvement of operation of the webpage;
    
    provision of franchise relations.
  - Business planning and analytics:
    
    statistics and business analysis;
    
    planning and accounting;
    
    effectiveness measurement;
    
    data quality provision;
    
    performance of market and public opinion studies;
    
    preparation of reports;
    
    performance of customer surveys;
    
    risk management within the framework of different activities.
  - Fulfilment of requirements of regulatory enactments, provision of replies upon requests of state authorities.
  - Management implemented by the Controller, maintenance of accounting records, provision of internal processes.
  - Record-keeping of the Controller, data archiving.
  - Ensuring the operation of the whistle-blowers system.
  - Legal employment relations and personnel recruitment of the Controller.
  - Entering into the commercial activity agreements of the Controller and ensuring their implementation.
  - Provision of safety of the customers, visitors, and employers of the Controller, protection of the property of the Controller.
  - Protection of rights and interests of the Controller at the state and municipal authorities and institutions, representation during court proceedings.
  - Film recording, photographing, and audio recording of work events organized by the Controller.
  - Other specific purposes, regarding which the data subject shall be informed at the time when he/she provides the relevant data to the Controller.
1. Categories of personal data being processed by the Controller:
  - name, surname, personal identity number or date of birth, correspondence address, address of the declared place of residence, phone number, e-mail address;
  - data of the identification document;
  - list of received and planned services;
  - bank account numbers;
  - payment administration information;
  - phone, electronic communication information;
  - Curriculum vitae;
  - information included in the personal file, including information about education, dependants, data on health checks of employees;
  - photo images;
  - work station auditing records;
  - work e-mail, internet, and phone auditing records;
  - video surveillance system records;
  - data regarding website visits;
  - auditing records of access control devices and alarm devices with the data of employees, visitors, or subcontractors;
  - for the purposes referred to in Paragraph 3, other data of which the data subject notifies the Controller by him/herself shall be also processed.
1. Justification of the personal data collection and processing:
  - consent of the data subject – the data subject has provided his/her consent to data collection and processing for one or several specific purposes;
  - before or after conclusion of the contract - customer relations (including remote) control, ensuring conclusion and fulfilment of the contract, as well as provision of the implementation of processes related to that, cooperation with customers and provision of the implementation of processes related to that;
  - Legitimate interests of the Controller– to implement commercial activity, to provide services, retention of customers, identification of data subjects, customer segmentation for more effective service provision, popularization and improvement of the image and services of the Controller, prevention of fraud, review of complaints and provision of support in relation to the provided services, marketing activities, company and financial risk management, corporate management, financial, business, and analytical recording, record-keeping, data archiving, provision of internal processes, video surveillance for the safety purposes of customers and the Controller, analysis of auditing records of the website, effective cash flow management, debt administration, administration of customer payments, court proceedings, provision of franchise relations, health safety of employees and customers (visitors) and fulfilment of the requirements of legal acts to be referred to that, as well as other legitimate interests of the Controller in force at the time of data processing;
  - legal basis - fulfilment of requirements of regulatory enactments in force;
  - vital interests of the data subject or any other natural person - data processing is necessary in order to protect vital interests of the data subject or any other natural person.
1. Sources of acquisition of the personal data of the data subject:
  - documents and information submitted by data subjects;
  - data of other controllers, processors, and sub-processors;
  - service provision process;
  - video and/or photo equipment data of the Controller;
  - computer network equipment data of the Controller;
  - Visiting and browsing data of the website of the Controller wyndhamgardenmunichmesse.com.
1. Data processing process of the data subject:
  - when identifying the data subject;
  - during commercial activity;
  - when entering into commercial agreements and controlling the fulfilment thereof;
  - when selecting employees, establishing and maintaining legal employment relations;
  - when fulfilling the requirements of regulatory enactments;
  - when participating in court proceedings;
  - when providing information to state and municipal authorities and officials, as well as receiving information from them.
1. Processing of cookies of the data subject:
  - Cookies are small text files which are created and saved on the device of the data subject (computer, tablet, or mobile phone) upon visiting websites of the Controller. Cookies “remember” user experience and basic information, thus making the use of the site more convenient;
  - With the help of cookies information about users habits and history of use of the site are processed, problems and deficiencies in the operation of the site are diagnosed, statistics of user habits are collected, and complete and convenient use of the site is ensured;
  - If the data subject does not want to use cookies, it is possible to refuse their use in the browser’s settings; however, in such a case use of the site may be significantly disrupted and made difficult. Deletion of saved cookies is possible in the settings of a device’s browser by deleting the history of saved cookies.
1. Period of storage of data:
  - as long as the period for storage of data determined by the regulatory enactments in force has not expired;
  - as long as the agreement concluded with the data subject is in force;
  - as long as the consent of the data subject is in force;
  - as long as it is necessary in order to implement and protect the legitimate interests of the Controller;
  - as long as the legal obligation to store the data exists;
  - upon expiry of any of the above-mentioned time periods, all data shall be deleted or anonymized in accordance with the procedure determined by the Controller.
1. Sharing and issuing of personal data of the data subject:
  - We cooperate with independent controller Joint stock company (AS) Mogotel Hotel Group Having its registered office in Latvia (address: Latgales str. 240–3, Riga, LV-1063, Latvia, Data Protection Officer can be contacted at dpo@mogotel.com) – “Mogotel”, and processor Mogotel development holding LLC Having its registered office in Latvia (address: address: Latgales str. 240–3, Riga, LV-1063, Latvia, Data Protection Officer can be contacted at dpo@mogotel.com) – “MDH”, which is our majority shareholder and operates in the hotel industry supporting us in many areas. Mogotel and MDH provides us with business support services.
  - In order to provide the services and perform the work tasks, the Controller may share the data of the data subject, including in the countries of the European Union and EEA (European Economic Area);
  - When providing special data protection, like the GDPR regulation requires, in order to guarantee the fulfilment of functions and duties, as well as the work of the Controller, the Controller may transfer the data to a third country (outside of the European Economic Area) or international organizations;
  - In order to fulfil the provisions of regulatory enactments, the Controller may share the data of the data subject with the state and municipal authorities, law enforcement authorities, court, or other institutions;
  - The Controller shall issue the data only to the extent determined by the regulatory enactments in force, including the GDPR and the Federal Data Protection Act.
1. Protection of the data subject’s personal data:
  - The Controller shall protect the data of the data subject from unauthorized access, accidental loss, disclosure, or destruction. In order to achieve this, the Controller shall use modern technological possibilities, considering the existing privacy risks and organizational requirements, including using firewalls, break-in detection and analysis software, as well as encryption with standard SSL and anonymization;
  - The Controller shall carefully examine all processors and sub-processors who process the data of the data subject on behalf of it; the Controller shall assess whether the relevant safety measures are used, whether the data processing is performed in the way delegated by the Controller, whether it is performed in accordance with regulatory enactments in force and data protection requirements and standards;
  - processors and sub-processors shall not be entitled to process the data of the Controller for their own purposes;
  - The Controller shall not bear any responsibility for any unauthorized access to the data of the subject or the loss of that data, if they are not under the competence of the Controller, for example due to the fault or negligence of the data subject.
1. Profiling logic:
  - With regard to the data subject the Controller may adopt automated decisions and perform personal data profiling. The data subject shall be informed on such activities of the Controller separately, in accordance with regulatory enactments in force. The data subject may object to the automated decision-making, in accordance with the provisions of regulatory enactments in force.
1. Rights of the data subject:
In accordance with regulatory enactments in force, the data subject shall have the following rights in relation to his/her personal data’s processing:
- rights of access - the data subject shall be entitled to request a confirmation from the Controller regarding whether the personal data of the data subject are processed, as well as information about all processed personal data;
- right to rectify - if the data subject considers that the information about him/her is incorrect or incomplete, he/she shall be entitled to request the Controller to rectify them;
- objecting to processing based on lawful interest - the data subject is entitled to object to the processing of personal data processed based on legitimate interests of the Controller, except in cases when legal acts determine the processing of such data;
- erasure - in certain circumstances the data subject has the right to request the erasing of his/her personal data, except in cases when legal acts determine the time period for storage of such data;
- restriction of processing - in certain circumstances the data subject shall be entitled to restrict his/her personal data processing, except in cases when legal acts determine the volume of data processing;
- data transmission - the data subject shall be entitled to receive or transfer his/her personal data to any other personal data controller. This right shall also include personal data which were provided to the Controller pursuant to consent of the data subject, on the basis of a contract or in cases where data processing is performed automatically. The data subject may use the above-mentioned rights to the extent the Controller does not implement the processing, upon fulfilling the obligations and tasks imposed under the regulatory enactments in force;
- revocation of consent - the data subject shall be entitled at any time to revoke the consent given for data processing, in the same way as it was provided or by sending a relevant notification to the e-mail: dpo-s4h@wyndhamgardenmunichmesse.com . In this case, further processing based on prior consent regarding the specific purpose will not be performed. Revocation of the consent does not affect data processing carried out while the consent of the data subject was effective. Withdrawal of the consent cannot terminate data processing that is carried out by the Controller based on other legal grounds.
In order to carry out the above-mentioned rights, please submit a written application to the Controller or the data protection officer.
1. Other
  - Links to the websites of third persons, which have their own rules for usage and personal data protection, for which the Controller does not bear any responsibility, may be posted on the websites of the Controller.
1. Communication
  - In case of any questions and uncertainties, the data subject may contact the Controller - in person at its office at Stahlgruberring 4, 81829 München, Germany; in presence at the hotel; or via the personal data protection officer: dpo-s4h@wyndhamgardenmunichmesse.com ;
  - The Controller shall contact the data subject by using the contact information (phone number, e-mail address, correspondence address) specified by the data subject.
If the data subject is not satisfied with the received reply, he/she shall be entitled to submit a complaint to the Data Protection Commissioner:

Der Bayerische Landesbeauftragte für den Datenschutz Prof. Dr. Thomas Petri
Postfach 221219
80502 München
Phone: 089 212672-0
E-Mail: poststelle@datenschutz-bayern.de
Internet: www.datenschutz-bayern.de

The Controller shall be entitled to regularly improve or supplement the privacy policy.

The Controller shall inform the data subject of any changes by publishing the updated version of the privacy policy on the website www.wyndhamgardenmunichmesse.com.

Cookies

Cookies are tiny text files that are stored on your computer when you visit certain websites. You can disable cookies already stored on your computer, but these may stop our website from functioning properly.

Cookies policy

The purpose of this cookie policy is to provide an individual / customer - with information on the conditions for the use of cookies. Cookies are small textual files that a web browser (such as Internet Explorer, Firefox, Safari, etc.) stores on a user’s device (computer, mobile phone, tablet) at the time when the user visits a website to identify the browser or information or settings stored in the browser. Thus, with the help of cookies a website acquires the ability to keep the user's individual settings, to recognize him and to respond appropriately, with the aim of improving the website user’s experience. The user can disable or limit the use of cookies, but, without cookies, it will not be possible to fully use all of the websites’ features.

Depending on the functions and purpose of use, the Controller uses compulsory cookies, functional cookies, analytical and targeting (advertising) cookies.

The compulsory cookies are necessary for the user to freely visit and browse the website and use its offered opportunities, including obtaining of information about the services and buying them. These cookies identify the user's machine, however, do not disclose the user's identity, as well as they do not collect and do not gather information. Without these cookies, the website will not work properly - for example, give user the information needed to provide the required services at an online store. These cookies are stored on the user's device until the web browser is closed.

The functional cookies remember the user’s selected settings and preferences for the user to use the website conveniently. These cookies are permanently stored on the user's device.

The analytical cookies collect information about how the user uses the website; find the most frequently visited sections, including content that the user chooses while browsing the website. The information is used for analysis to determine which websites users are interested in, and to improve the website's functionality, by making it easier to use. The analytical cookies identify only the user's device, but do not disclose the user's identity. In some cases, some of the analytical cookies in place of the website owner, according to the instructions and only in accordance with the purposes specified, are managed by third party controllers (operators), such as Google Adwords.

The target (advertising) cookies are used to gather information about the user’s visited websites and offer exactly for the concrete user, visiting our or our cooperation partners’ services, what the user is interested in or to address appropriate offers to a specific user according to the user’s shown interest. Usually these cookies are placed by a third party, such as Google Adwords, with the website owner’s permission in accordance with the purposes specified. The target user's cookies are permanently stored on the device.

The Controller uses cookies to improve the page and website user experience:

to ensure functionality of the website;
to adapt website’s functionality to the user's usage habits - including language, search requests, previously viewed content;
to gain statistical data on visitor traffic, the number of visitors, time spend on a page, etc;
to authenticate a user.

Unless otherwise specified, cookies are stored, until the action is completed, for the purpose they are collected, and then they are deleted.

Cookie information is not transferred for processing outside of the European Union and the EEA.

Approval and disabling of cookies

By visiting the Controller’s website, the user is presented with a message window that the website uses cookies. By closing this message window, the user confirms that he has read the information about cookies, the purposes of use, cases, when the information is transferred to a third party, and agrees to them. Accordingly, the use of cookies is a legal basis for the user's consent. If when using the page or website the user enters into a contract – the cookie processing is necessary for enforcement of contract with the user, or for the Controller to fulfill its legal obligation or to implement a legitimate interest.

Any web browser security settings provide restriction of cookies, and their deletion. However, it must be taken into consideration that you cannot withdraw from the use of compulsory and functional cookies, because, without them, ensuring full use of the website and a page is impossible.

For the best user experience and full operation of the website, we suggest storing cookies.

List of cookies used on the website

Necessary cookies

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

ID	Domain	Duration	Description
october_session	https://www.wyndhamgardenmunichmesse.com/	2 hours	This cookie is used for identifying the user session by assigning an unique ID for the users.

If you have any questions regarding the use of cookies, please contact us:

The controller of personal data processing shall shall be “Stahlgruberring 4 Hotel GmbH (hereinafter - the Controller), registration No. HRB 263206, legal address: Stahlgruberring 4, 81829 München, Germany, telephone: +49 (0) 1516 6506000, website: www.wyndhamgardenmunichmesse.com; Contact information of the data protection officer of the controller on issues related to personal data processing: dpo-s4h@wyndhamgardenmunichmesse.com.

Other terms

On the Controller’s websites, links can be placed to third-party internet websites, which have their own usage and personal data protection rules, and which are not the Controller’s responsibility. The Controller has the right to make additions to the Privacy Policy, making its current version available to the Client, by placing it on the Controller’s website.

Terms & Conditions

Stahlgruberring 4 Hotel GmbH
Handelsregisternummer: 263206
USt-IdNr. DE348145642
Adresse: Stahlgruberring 4, 81829 München

Bank: Commerzbank AG
Konto: IBAN DE22 5004 00000590 647400
BIC: COBADEFFXXX

www.wyndhamgardenmunichmesse.com
+49 1711 8377 04

info@wyndhamgardenmunichmesse.com

General Terms and Conditions for Hotel Accommodation Contracts

§1 Area of Application

(1) These terms and conditions apply solely to contracts for the rental use of hotel rooms for lodging purposes, as well as all other goods and services rendered by the hotel for the guest in this context (accommodation contract).
(2) The guest’s terms and conditions shall apply only if these are previously expressly agreed.

§2 Conclusion of Contract, Parties, Subletting & Re-letting

(1) The accommodation contract shall come into force upon the hotel’s acceptance of the guest’s request. At its discretion, the hotel may confirm the room reservation orally, in written form, e.g. email or fax, or action implying intention, e.g. service provision.
(2) Parties to the contract are the hotel and the guest. If a third party has made the reservation on behalf of the guest, this party shall be liable to the hotel jointly and severally together with the guest for all obligations arising from the contract. This shall not apply if the guest confirms to the hotel that the reservation was made on behalf of him/her. Notwithstanding the above, any ordering party is obliged to pass all booking-related information on to the guest, in particular these general terms and conditions.
(3) Subletting and re-letting of rooms as well as their use for other than lodging purposes require the hotel’s prior expressive consent. Section 540 (1) second sentence of the German Civil Code (BGB) is waived insofar as the guest is not a consumer.

§3 Services, Prices, Payment, Set-Off

(1) The hotel is obliged to have the booked rooms available and to render the services as agreed in accordance with the accommodation contract.
(2) The guest is obliged to pay the agreed or applicable rates for rooms provided and other services agreed. This also applies to services ordered by the guest directly or via the hotel, which a third party provides and the hotel disburses.
(3) Unless otherwise agreed by the parties, the prices include all taxes and local taxes in effect at the time of the conclusion of contract. This does not include locally levied taxes, which are owed by the guest himself according to the particular municipal law, e.g. visitor’s tax (Kurtaxe). If the value added tax (VAT) is changed or if local taxes concerning the rooms and services are newly introduced, changed, or abolished after these have been contractually agreed upon, the prices will be adjusted accordingly. This only applies to contracts concluded with consumers, if four months have passed between the conclusion and fulfillment of the contract.
(4) The hotel can make its consent to the guest’s later request for a reduction of the number of reserved rooms, services of the hotel or the agreed length of stay dependent on the increase of the price for the rooms and/or for the other services.
(5) Hotel invoices not stating a due date are payable without deduction and due immediately upon receipt of the invoice. With default of payment, the hotel shall be entitled to demand the respectively applicable statutory default interest in the amount of currently 8 % or, with legal transactions with a consumer, in the amount of 5 % above the base interest rate. The hotel reserves the right to prove greater damage.
(6) The hotel is entitled to require a reasonable advance payment or a security, e.g. a credit card guarantee, from the guest upon conclusion of the contract. The amount of the advance payment and payment dates may be agreed in the contract. For package travels the statutory provisions concerning advance payments or a security remain unaffected.
(7) In justified cases, e.g. the guest’s default in payment or expansion of the scope of the contract, the hotel shall be entitled, also after the conclusion of the contract up to the commencement of the stay, to demand an advance payment or a security within the meaning of the
above-mentioned § 3 (6) or an increase of the advance payment or a security agreed in the contract up to the total agreed remuneration.
(8) Furthermore, the hotel shall be entitled, at the commencement and during the guest’s stay, to demand a reasonable advance payment or security deposit within the meaning of the above-mentioned §3 (6) for existing and future accounts receivable from the contract, insofar as such has not already been paid pursuant to the above-mentioned § 3 (6) and/or § 3 (7).
(9) As far as mutually interdependent demands are not concerned the guest may only set-off a claim by the hotel with a claim which is undisputed or decided with final, res judicata effect.

§4 Withdrawal of the Guest / Non-utilization of Hotel‘s Services

(1) Insofar as the hotel and guest have agreed upon a date for a cancellation at no cost, the guest may withdraw from the contract up to that date without incurring payment or damage compensation claims by the hotel. The guest’s right of withdrawal shall expire, if he/she does not exercise his/her right of withdrawal in written form, e.g. by email or fax, vis-à-vis the hotel by the agreed date.
(2) In case a right of withdrawal pursuant to § 4 (1) is not agreed or already expired the guest can only withdraw from the contract if another statutory right of withdrawal exists or if the hotel gives its explicit consent to the withdrawal in written form, e.g. by email or fax.
(3) The hotel is entitled to the contractually agreed rate, if a contractual right of withdrawal pursuant to § 4 (1) was not agreed or has expired, a statutory right of withdrawal or cancellation is not given, and the hotel does not give its consent to the cancellation of the contract. This applies also even if the rooms are not used by the guest (“No-Show”). The hotel can demand the contractually agreed rate and assess a lump sum for the saved expenses of the hotel. If not otherwise stated on the booking confirmation, the guest is obligated to pay 90 % of the contractually agreed rate for lodging with or without breakfast as well as all-inclusive arrangements with contracted services, 70 % for half-board and 60 % for full-board arrangements.

§5 Cancellation by / Withdrawal of the Hotel

(1) Insofar as it was agreed pursuant to § 4 (1) that the guest can withdraw from the contract at no cost within a certain period of time, the hotel is entitled for its part to withdraw from the contract during this period of time if inquiries from other guests regarding the contractually reserved rooms exist and the guest, upon inquiry thereof by the hotel with a reasonable deadline set, does not waive his right of withdrawal.
(2) The hotel is likewise entitled to withdraw from the contract, if an agreed advance payment or an advance payment or a security demanded pursuant to the above-mentioned § 3 (6) and/or § 3 (7) is not made even after a reasonable grace period set by the hotel has expired.
(3) Moreover, the hotel is entitled to effect extraordinary withdrawal from or cancellation of the contract for a materially justifiable cause, in particular
if force majeure or other circumstances beyond the hotel’s control render the fulfillment of the contract impossible;
if rooms or accommodations are booked with culpably misleading or false information or concealment regarding essential facts; the identity or solvency of the guest or the purpose of his stay can constitute essential facts;
if the hotel has justified cause to believe that use of the hotel’s services might jeopardize the smooth operation of the hotel, its security or public reputation, without being attributable to the hotel’s sphere of control or organization;
in the case of an unauthorized subletting or re-renting pursuant to § 2 (3);
in case the hotel has knowledge that the financial situation of the guest has deteriorated considerably after conclusion of the contract, in particular if the guest does not settle the hotel’s due claims or insolvency proceedings has been instituted against him/her.
(4) In these cases, the withdrawal by the hotel constitutes no claims for damages for the guest.

§6 Arrival and Departure

(1) With his/her booking the guest does not acquire the right to be provided specific rooms except this was expressly agreed.
(2) Booked rooms are available to the guest starting at 2:00 p.m. on the agreed arrival date. The guest does not have the right to earlier availability.
(3) The guest shall check in no later than 6:00 p.m. on the agreed arrival day. Unless a later time of arrival has expressly been agreed upon, the hotel has the right to allocate the booked rooms to other guests after 6:00 p.m. In this case the guest cannot claim any compensation here from and the hotel is entitled to a right of withdrawal.
(4) Rooms must be vacated and made available to the hotel no later than 12:00 noon on the agreed departure date. After that time, on the grounds of the delayed vacating of the room for use exceeding the contractual time, the hotel may charge 50 % of the full accommodation rate for the additional use of the room until 6:00 p.m. (after 6:00 p.m.: 100 %). Contractual claims of the customer shall not be established hereby. The customer is at liberty to prove that the hotel has no or a much lower claim for charges for use of the room.

§7 Liability of the Hotel, Statute of Limitation

(1) The hotel is liable for harm inflicted on life, limb and physical health. Further it is liable for other damage caused with full intent or gross negligence or due to intentional or grossly negligent violation of obligations typical for the contract. A breach of obligation of the hotel is deemed to be the equivalent to a breach of a statutory representative or vicarious agent. All other claims for damages are excluded, if not determined differently in this § 7.
(2) In case of disruptions or deficiencies in the service of the hotel, it shall endeavor to remedy the same without delay as soon as it is notified by the guest. The guest shall be obliged to undertake actions reasonable for him/her to eliminate the disruption and to keep any possible damage to a minimum.
(3) The hotel is only liable for items brought into the hotel by the guest according to the legal provisions of section 701 et seq. of the German Civil Code (BGB). The hotel recommends depositing valuables in the hotel safe. Liability claims are forfeited if the guest does not notify the hotel immediately after suffering loss, destruction, or damage. If the guest wishes to bring money, securities, stocks, bonds, or valuables with a value of more than 800 € or other things with a value of more than 3,500 € into the hotel, a separate safekeeping agreement is necessary.
(4) Insofar as a parking space in the hotel garage or a hotel parking lot is provided to the guest, this does not constitute a safekeeping agreement, even if a fee is charged. The Hotel shall have no surveillance obligations. The hotel only assumes liability for loss of or damage to motor vehicles parked or maneuvered on the hotel’s property and the contents thereof only pursuant to the preceding § 7 (1). In this case a claim for damages must be notified to the hotel at the latest at the time of checking out.
(5) Wake-up calls are carried out by the hotel with the greatest possible diligence. Messages, mails, and merchandise deliveries for guests shall be handled with care. The hotel will deliver, hold, and, for a fee, forward such items (on request). The hotel only assumes liability according to the preceding § 7 (1).
(6) Any and all claims against the hotel shall generally be time-barred one year after the commencement of the general statute of limitations period. Damage claims shall be time-barred after five years, dependent on knowledge thereof, insofar as they are not based on claims arising out of harm inflicted on life, limb, physical health, or liberty. These damage claims shall be time-barred after ten years, independent of knowledge thereof. The reduction of the statute of limitation periods shall not apply to claims which are based on an intentional or grossly negligent breach of obligation by the hotel.

§8 Final Provisions

(1) Amendments and supplements to the contract, the acceptance of offers or these terms and conditions should be made in written form. Unilateral amendments or supplements by the guest are invalid.
(2) For commercial transactions the place of performance and payment as well as, in the event of litigation, including disputes for checks and bills of exchange, the exclusive court of jurisdiction is at the discretion of the hotel either at its registered office or Munich. Insofar as a contracting party fulfills the requirements of section 38 (2) of the German Code of Civil Procedure (ZPO) and does not have a place of general jurisdiction within Germany, the courts at the registered office of the respective operating company shall have exclusive jurisdiction. However, the hotel reserves the right to institute lawsuits and other legal proceedings at the court of jurisdiction of the guest.
(3) The contract is governed by and shall be construed in accordance with German law. The application of the UN Convention on the International Sale of Goods (CISG) and Conflict Law are precluded.
(4) Should individual provisions of these terms and conditions be or become invalid or void, the validity of the remaining provisions shall remain unaffected thereby. Apart from that the statutory provisions shall also apply.

N.B.: The German version of the General Terms and Conditions takes precedence over the English version. In case of doubt, the German version shall be taken as reference.

Hotel: Wyndham Garden Munich Messe Hotel
Operating Company: Stahlgruberring 4 Hotel GmbH

If you wish to cancel the contract, please contact us:

Stahlgruberring 4 Hotel GmbH
Wyndham Garden Munich Messe Hotel
Stahlgruberring 4
81829 Munchen
Germany
Tel. +49 171 1837 704

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